The Impact of Effective Organisational Communication on Employees’ Productivity

Communication is a crucial part of every organisation since it promotes employee collaboration, which impacts organisational performance and decision-making. Despite its apparent simplicity, research has shown that communication can either support or undermine an organisation. For an organisation to succeed, having a successful communication strategy is crucial. If communication is not effective when applied in an organisational setting, it can affect interdepartmental working relationships, productivity, and morale. Unresolved communication problems may have a negative impact on the company’s profitability, raise turnover, and produce mistakes that damage its reputation. This study investigates the effect of organisational communication towards employees’ productivity and the significant relationship between educational background and employees’ organisational communication. This study was conducted using a set of questionnaires that were sent to 83 respondents. The collected data was analysed by using Cronbach Alpha in SPSS software. The results showed that there is a significant relationship between employees’ educational background and organisational communication. The researcher recommends future research should spend more time on conducting the research topic as various factors can influence the relationship between communication and employees’ productivity.