The Influence of Perceived Enjoyment on Impulsive Buying Behaviour in the Apparel Industry Among Millennials in Klang Valley, Malaysia (Note: Abstract text refers to "Factors affecting KPI among remote employees in the E-commerce industry")

A Key Performance Indicator (KPI) measures how well an organisation meets their goals. Performance KPIs must be properly established and communicated to remote working employees. Maintaining effective communication can guarantee that the management and staff can be all on the same track. The Covid-19 pandemic has heightened the need for communication and effective supervision in the past two years since the majority of companies have been working remotely. Poor communication and supervision, regardless of whether it is because of personal issues or the lack of adequate technology, will surely result in uninspired and ill-informed employees who may, in the end, come to terms with their workability and eventually the organisation as a whole. A quantitative analysis was carried out to investigate how the factors that could affect KPI among employees working remotely in the E-commerce industry, in Klang Valley, Malaysia. A sample size of 54 respondents participated in the survey and findings revealed that attributes such as effective workplace communication and effective supervision could positively impact the KPI of remote employees.